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Don't hang up - we're here to help

woman answering telephone

The Coronavirus Hampshire Helpline - Hantshelp4vulnerable – set up to assist frail and vulnerable local residents with essential shopping, medication collections and befriending, is now reaching out directly to the many thousands of people, designated by the NHS as ‘extremely vulnerable’ - to offer support, should they need it. We're worried that some people may potentially miss out on vital support. Here's what to expect from our automated service - please don't hang up.

Country park car parks reopened 

car park sign at Lepe Country Park

Car parks at our country parks have reopened so people can take more outdoor exercise, with advice for visitors on keeping themselves and others safe
Toilets have been opened, but cafés, shops, visitor centres and play areas remain closed until further notice. It's dependent on all of us continuing to socially distance and taking steps to minimise the spread of coronavirus.

Avoid sites for now unless essential 

sign for recycling centre

With the reopening of Household Waste Recycling Centres last week and long queues as nearly 30,000 people disposed of the waste they built up, there's a renewed appeal to residents only to make the visit if it's essential because they cannot safely store their waste at home until a later date. We're also urging residents to check the important information about temporary restrictions and social distancing measures to ensure the safety of visitors and staff.

Moves for county's green recovery 

person heading off on bicycle

We're investigating a range of measures that could be implemented across Hampshire to keep people walking and cycling safely while maintaining social distancing, as the country gradually moves back to travelling to work and school. These include reallocating road space, signing to encourage physical distancing and establishing low-cost temporary measures to limit access by certain vehicles in specific areas.  

Keep sprightly and stay well at home 

stay well at home website

Taking care of your health and wellbeing at home has become more important than ever, and we've put together some advice to help older residents stay well and help avoid trips to hospital, during lockdown and beyond. It covers a range of topics including staying active every day, strength and balance, keeping the home safe to avoid falls, looking after mental health and wellbeing, taking medication correctly and staying hydrated. 

Help keep food banks well stocked

donation box

The response from communities to the challenges presented by the coronavirus crisis has been overwhelming, as people come together to distribute food and household essentials to those who need them. Some people who were already struggling now find themselves unable to afford them, and the vulnerable also may need extra support. By adding a couple of items to foodbank drop-off points found in many supermarkets you can help keep local food banks well stocked.

Responding to climate change

person putting peelings into compost bin

Since we declared a climate emergency, a new climate change website has been launched which brings together information on what actions we are taking, working with partners and communities. We’ve shared some simple ideas for the things you can do to reduce your carbon footprint, like thinking about the way you travel, how much energy you use and how much you throw away.  There are also ways you can make your home resilient to the impacts of climate change.

You are not alone

child hugs adult

If you or someone you know is experiencing domestic abuse, or struggling to manage their behaviour, support is available from Hampshire Domestic Abuse Service by phone, email or Facebook Messenger. In an emergency dial 999. If you are unable to speak, follow 999 with 55 and the operator will know what to do to help you.
Advice Line 03300 165 112 Weekdays 9.30am-5.30pm (5pm Fridays) Aurora New Dawn 24/7 COVID helpline 02394 216816

Kindness matters more than ever

be patient, listen and reassure

This Mental Health Awareness Week (18-24 May) it's more important than ever to be kind to family, friends, neighbours and the vulnerable, as people continue to adapt to the pressures and restrictions of the Covid-19 pandemic. Local communities, the voluntary sector and individuals have responded to the lockdown with tremendous acts of kindness towards those in need, and to them we’d like to say a huge 'thank you'. Let’s extend that kindness to everyone we meet. 

Hampshire County Council website

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